1. Returns and Exchanges

We want you to be satisfied with your nail manicure and pedicure products from Crystal Tips. If you are not completely happy with your purchase, you may be eligible for a return or exchange subject to the terms outlined in this policy.

2. Eligibility for Returns and Exchanges

To be eligible for a return or exchange, the following conditions must be met:

3. Process for Returns and Exchanges

If you meet the eligibility criteria and wish to initiate a return or exchange, please follow these steps:

4. Refunds

If you are eligible for a refund, the refund will be processed using the same payment method used for the original purchase. Please allow 7 business days for the refund to be reflected in your account.

5. Non-Eligible Items

The following items are non-returnable and non-refundable:

6. Shipping Costs

Shipping costs for returned or exchanged Products are non-refundable, unless the return is due to an error on our part.

7. Damaged or Defective Products

If you receive a damaged or defective Product, please contact our customer support within 1 day of receiving the Product. We will provide instructions for returning the damaged or defective item, and we will arrange for a replacement or refund.

8. Changes to Refunds and Return Policy

We reserve the right to modify or update this Refunds and Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our Website.

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